Scam Alert: We have recently learned of a scam involving residents receiving text messages from an entity claiming to be the City of Helena, stating that they have unpaid parking tickets and must pay immediately. These messages are fraudulent. The City of Helena Parking Division does not solicit payment for parking fines via text message. Questions? Call 406-447-8368.
Finance handles all the utility customer services, licenses, accounting and budgeting for the City of Helena government and its citizens.
Responsibilities Include:
The City of Helena is pleased to offer an online Licensing and Permitting experience through Civic Access.
Within Civic Access, you can:
View Civic Access
We have detailed user guides available to help you navigate the system. These guides are available atwww.helenamt.gov/business/civic-access/.
Finance Directory
Email:
citywater@helenamt.gov
Office:
406-447-8450
Fax:
406-447-8377
Hours:
Monday – Friday 8:00 am – 4:30 pm
NOTE: The Utilities Customer Service Office will close at 3 p.m. on Nov. 19, 2025 for a staff meeting.
cityfinance@helenamt.gov
406-447-8434
Monday – Friday 8:00 am – 5:00 pm
View Map
Utility Customer Service
Room 150
Accounting Division
Room 320