Contact Us

There are several ways to communicate with the City of Helena. Please review the following details to determine the best way to contact us. We look forward to hearing from you.


My Helena App is the fastest way to get help with non-emergency 
service requests. Click "Request Service" button below, then select
"Requests" with the tools icon at the bottom of the app.

If you have questions or concerns about a citywide issue, visit our From the Vine page at BeHeardHelena.com. Questions and answers are public for
others to view.


Emergency & Urgent Contact Info

Emergency: 9-1-1
For immediate danger to life and/or property.

Non-Emergency Dispatch: (406) 457-8866
For issues needing a Police response, that do not present life safety concerns.


Department Directory

DepartmentPhoneRoom Number Address
Water Bill Payments447-8450Room 150316 N Park Ave
City Attorney457-8595Room 203316 N Park Ave
City Manager447-8427Room 331316 N Park Ave
City Commission447-8410Room 323316 N Park Ave
Community Development447-8490Room 445316 N Park Ave
Finance - Accounting & Budgeting447-8416Room 320316 N Park Ave
Fire Department Administration447-8472-300 Neill Ave
General Information Desk447-8000Room 151316 N Park Ave
Helena Municipal Court447-8466 ext 1- 406 Fuller Ave.
Human Resources447-8333Room 106316 N Park Ave
IT Services447-8300Room 211316 N Park Ave
Parks & Recreation447-8463Room 405316 N Park Ave
Parking447-8419-225 N Cruse
Police Department Administration447-8479First Floor (Law & Justice Center)406 Fuller Ave
Public Information Officer447-8021Room 335316 N Park Ave
Public Works447-8430Room 417316 N Park Ave
Transportation Systems447-1566-316 N Park Ave