Contact Us

There are several ways to communicate with the City of Helena. Please review the following details to determine the best way to contact us. We look forward to hearing from you.


My Helena App is the fastest way to get help with non-emergency 
service requests. Click "Request Service" button below, then select
"Requests" with the tools icon at the bottom of the app.

If you have questions or concerns about a citywide issue, visit our From the Vine page at BeHeardHelena.com. Questions and answers are public for
others to view.


Emergency & Urgent Contact Info

Emergency: 9-1-1
For immediate danger to life and/or property.

Non-Emergency Dispatch: (406) 457-8866
For issues needing a Police response, that do not present life safety concerns.


Department Directory

DepartmentPhoneRoom Number Address
Water Bill Payments406-447-8450Room 150316 N Park Ave
City Attorney406-457-8595Room 203316 N Park Ave
City Manager406-447-8427Room 331316 N Park Ave
City Commission406-447-8410Room 323316 N Park Ave
Community Development406-447-8490Room 445316 N Park Ave
Finance - Accounting & Budgeting406-447-8416Room 320316 N Park Ave
Fire Department Administration406-447-8472-300 Neill Ave
General Information Desk406-447-8000Room 151316 N Park Ave
Helena Municipal Court406-447-8466 ext 1- 406 Fuller Ave.
Human Resources406-447-8333Room 106316 N Park Ave
IT Services406-447-8300Room 211316 N Park Ave
Parks & Recreation406-447-8463Room 405316 N Park Ave
Parking406-447-8419-225 N Cruse
Police Department Administration406-447-8479First Floor (Law & Justice Center)406 Fuller Ave
Public Information Officer406-447-8021Room 335316 N Park Ave
Public Works406-447-8430Room 417316 N Park Ave
Transportation Systems406-447-1566-316 N Park Ave