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Utility Customer Service

Utility Customer Service Division is responsible for the following:

Billing for Water, Wastewater and Garbage Services

  • New Construction
  • Residential Properties
  • Commercial Properties
  • Rental Properties

Billing for Intrusion Alarms

Customer Inquires

  • Frequently Asked Questions
  • How to Read Your Water/Waste Water Bill
  • Deduct Meters (Commercial Properties Only)
  • Maintenance Problems
  • Who Should I Contact?
  • How to Check for Toilet Leaks
  • How to Read Your Water Meter
  • Water Conservation Tips
  • Payment Options
  • Delinquent Accounts
  • Automatic Payment Withdrawal
  • Water & Waste Water Rates

Forms

  • Rental Authorizations
  • Property Manager Authorizations
  • Budget Billing
  • Automatic Payment Withdrawal
  • Intrusion Alarm Application

Administrative Services
Utility Customer Service
316 N. Park Ave, Room 150 • Helena, MT 59623
Telephone:  406-447-8450 • Fax:  406-447-8377 • Email
Hours of Operation:  Monday-Friday 8:00 AM-5:00 PM